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If you are from the United States, what is your home zip code?

Which country are you from?


How did you find our site (www.steamboatsummer.com)?
Search engine - which:
Referral or link from other site - where:
Referral from others/word of mouth
Bookmark/"favorite site"  
Typed in URL  
Advertising What type of advertising?
Other: Banner ad
  Newspaper ad
  Magazine ad
  Travel publication
  Direct mail piece
  Billboard
  TV
  Brochure
  Other:


Have you visited our web site before?
Yes
No, this is my first time
Not sure

What is your primary reason for visiting this web site today?
 To plan a trip to Steamboat    
To make reservations for my trip to Steamboat
To further research a trip I have already booked to Steamboat
I am just browsing for information    
To decide whether to visit Steamboat   What other destinations, if any, are you considering visiting?
     
       
       

Which sections of the web site did you use or which types of information do you intend to research on the web site this session?
(CHECK ALL THAT APPLY)

General vacation planning  
Lodging information  
Travel/flight information  
Rental car/ground transportation information  
Booking reservations What did you or will you book on the web site this session?
Calendar of events
Information on activities Lodging
Children's activities and programs Travel/flights
Community Section/Maps/Dining/Nightlife Rental car/ground transportation
Media Center/Photo Gallery Other:
Weather  
Real estate opportunities  
Other:  


In comparison to other sites you have visited, please rate this web site on the following:
(Please use the scale from 1 to 5, where 1="Poor" and 5="Excellent".)

 
 
 
1
2
3
4
5
Don't
Know
Overall impression
Ease of navigation/organization of site
Graphic design/look & feel/appearance
Quality/usefulness of information & content
Quantity of information & content
Ease of booking reservations


Have you had any problems with our site?
(CHECK ALL THAT APPLY)
No problems  
Cannot find what I am looking for - specify:
Problems with booking reservations
or getting information on lodging - specify:
Broken link  
Pages take too long to load  
Takes too long to download information  
Other:


What do you look for most in a travel or reservation web site?
(CHECK ALL THAT APPLY)
Lodging information
 Travel/flight information
 Rental car/ground transportation information
 Ability to book reservations
 Calendar of events
 Information on activities
 Community Section/Maps/Dining/Nightlife
 Media Center/Photo Gallery
 Weather
 Real estate opportunities
 Restaurants and dining
 Shopping guide
General vacation planning information
 Conference and meeting information
 RSS feeds
 Blogs
 Customer comment section
 Virtual map of the destination area
Other:


Which search engine do you use the most?
Google.com
 Yahoo.com
 Msn.com
 AskJeeves.com
 Aol.com
Other


What do you like most about this site?
(CHECK ALL THAT APPLY)
Calendar of events
 One stop shopping/site has everything I need
 Ease of use of the site/user friendly
Site had the information I wanted/up to date information
 Ability to book reservations
 Special package deals
 Look of the site/appearance
 Other



What do you like least about this site?
(CHECK ALL THAT APPLY)
Calendar of events
 Difficulty booking reservation
 Site not easy to use/not user friendly
 Site doesn't have the information I need - specify:
Inconvenient
 Site is confusing
 Look of the site/appearance
 Other


Please rate your overall satisfaction with our web site?
1
2
3
4
5


Do you have any suggestions for how we can improve this site?

How likely are you to:
 
Definitely
not
Unlikely
Maybe
Probably
Definitely
Don't
know
   
Revisit this web site in the future
Recommend this web site to someone else


How many summer trips, if any, have you previously made to Steamboat Springs?
None
One
2 - 4
5 - 10
11 or more


How many winter trips, if any, have you previously made to Steamboat Springs?
None
One
2 - 4
5 - 10
11 or more

On your most recent visit, how did you make your lodging reservations?
No reservations - own or timeshare my accommodations
No reservations - stayed with friends or family
Call direct to lodge/hotel/condo  
Lodging property web site  
Call to Steamboat Central Reservations ("800" #)  
Booked online at www.steamboatsummer.com What were the most compelling reasons you booked at www.steamboatsummer.com?
Booked online at www.steamboat.com Price
Other web site (Travelocity, Expedia, Orbitz, etc.) Special package deal
Through travel agent Availability of lodging
Through a group or club Selection of properties
Automobile club (AAA) Convenience
Meeting planner/conference package Variety of activities
Other: One stop shopping/site has everything I need
Don't know/someone else arranged Other:
Not applicable/did not make reservations  
   


If you didn't book your reservations online at www.steamboatsummer.com, why not?
Price/too expensive
Special package deal somewhere else
Lack of availability of lodging
Selection of lodging properties
Inconvenient
Lack of activities
Site not easy to use/not user-friendly
Site doesn't have all the information I need
Site is confusing
 I want to talk to a real person
Other:


How likely are you to visit Steamboat Springs this summer/fall (2008)?
Definitely
Probably
Maybe
Unlikely
Won't visit